Cookies Policy

Please read this Cookie page in full to ensure you are fully informed.

 

1. What are Cookies?

A cookie is a tiny text file stored on your computer when you visit a web page. You need to enable your cookies to place an order with MyPetAccessories.co.uk so we can help remember your basket.

 

Please refer to the Managing Cookies section for instructions on how to activate them if your cookies are disabled. It's still possible to browse our site without cookies enabled - however, shopping will not be possible.

 

Using cookies is helpful for several other reasons. The encrypted information we store from them can help us fix errors on the site, or steer you towards particular items you might find useful. Remember, cookies can’t harm your computer, and we will never store sensitive data such as credit card details. Some of our trusted suppliers and partners also set cookies during your visit and use this information to show you other products and services that might be of interest. 

 

We’re constantly reviewing our cookie policy, both to meet the latest regulations and to improve your browsing experience. Your privacy is important to us, which is why we will always be honest and transparent about our cookie policies.

 

2. Our Cookies

We only ever use cookies to allow the site to work for you and to improve your user experience. Here is a list of the main cookies that we use.

 

Cookie NameCookie Purpose & Expiration Date

 

NLSHopperId

 

This cookie lasts for 7 days and maps a shopper with their cart

 

NLVisitorId

 

This cookie is mostly used for web analytics tracking and lasts for 365 days

 

JSESSIONID

 

This is used to remember a customer's basket. The cookie expires after you close the browser.

 

NLShoppingDomain_[account number]

 

This is used to identify the website that you are viewing (MyPetAccessories.co.uk). The cookie expires after 7 days.

 

3.Third-Party Cookies

Here is a list of the main third party cookies that we use.

 

Cookie NameCookie Purpose

 

Bronto script manager

 

This allows us to email customers based on your shopping habits so we can target our emails to you. It tracks browsing history, purchase history and cart abandonment.

 

Facebook pixel

 

This allows us to retarget customers on Facebook. It tracks what a customer has browsed, purchased, or abandoned in their cart.

 

Google Adwords conversion

 

This allows us to see when a user submits a job application via Google PPC

 

Google Ajax Search API

 

This allows us to show you a map view of your postcode/town search via the Google map plugin

 

Google Analytics

 

This is a web behaviour tool used to collate onsite browsing and shopping habits that we then use to improve the overall website experience

 

Google Dynamic remarketing

 

This allows us to remarket to relevant users who have been on the website looking at specific pages

 

Google Tag Manager

 

This is a web behaviour tool used to collate onsite browsing and shopping habits that we then use to improve the overall website experience

 

Youtube

 

This allows users to view videos embedded into our website from YouTube.

 

4. Targeted Advertising

 

Third parties may serve cookies on your computer or mobile device to serve advertising through our site. These companies may use information about your visits to this site and other sites to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other personally identifying details unless you choose to provide these.

 

Managing cookies

 

Although you can browse our site freely without cookies enabled on your computer, you’ll be unable to buy any items. If your cookies are deactivated and you wish to enable them, read on. There are slightly different routines for PCs and Macs, so we’ve compiled this handy guide.

 

PC users

 

Firstly, if you’re not sure which web browser you’re using, just click ‘Help’ at the top of the browser window and choose the ‘About’ option.

 

Google Chrome

 

1. Click 'Tools' at the top of your browser window. Choose ‘Options’

2. Click 'Under the Hood'. Select the 'Privacy section'. Click 'Content settings'

3. Choose 'Allow local data to be set'

 

Microsoft Internet Explorer

 

1. Click on 'Tools' (or the cog icon) at the top of your browser window. Select 'Internet options'. Choose the 'Privacy' tab

2. Make sure your privacy level is set to ‘Medium’ or lower – any higher and cookies will be blocked

 

Mozilla Firefox

 

1. Click on 'Tools' at the top of your browser window.

2. Select ‘Options’

3. Click the ‘Privacy’ icon

4. Select ‘Cookies’. Choose 'Allow sites to set cookies'

 

Safari

 

1. Click on the Cog icon at the top of your browser window. Choose the 'Preferences' option

2. Select 'Security'. Tick the box 'Block third-party and advertising cookies'. Press ‘Save’

 

Mac users

 

Firstly, if you’re not sure which web browser you’re using, click on the Apple menu with the browser window open and choose the ‘About’ option.

 

Microsoft Internet Explorer on OSX

 

1. Click on 'Explorer' at the top of your browser window.

2. Choose 'Preferences'

3. Scroll down. Find 'Cookies' under ‘Receiving Files’ and choose the 'Never Ask' option

 

Safari on OSX

 

1. Click on 'Safari' at the top of your browser window

2. Choose the 'Preferences' option

3. Select 'Security', then 'Accept cookies'

4. Choose 'Only from site you navigate to'

 

For other browser types

 

Please refer to your instruction booklet or search online help files

 

Third-party cookies

 

Some embedded content might include cookies from external websites. Because these are beyond our control, we recommend you visit these third-party sites to confirm their cookie policies.

 

We may update this Cookie Policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please, therefore, re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.